Legal
The agreement between you and RABSTEL when you use this platform.
Last updated: 17 August 2026
These Terms govern your use of the RABSTEL platform at rabstel.com.ng. By creating an account or using any service, you agree to them. If you do not agree, do not use the platform.
Operator: complete this section before launch with your registered company name, RC number and registered office address.
RABSTEL is an independent commercial verification platform. We route verification requests to third-party data providers and return their results to you.
We are not a government agency. We are not owned by, affiliated with, accredited by or endorsed by the National Identity Management Commission (NIMC), the Corporate Affairs Commission (CAC), the Central Bank of Nigeria or any other public body. We do not issue, alter or control any government record.
RABSTEL operates on a prepaid basis. You fund your wallet by bank transfer to the virtual account number issued to you, and services are debited from that balance. You cannot use a service without sufficient balance.
The fee for each service is displayed before you submit. We may change prices at any time; the price shown at the moment you submit is the price that applies. Some accounts have negotiated rates, in which case the dashboard shows the rate that applies to that account.
Wallet funds are for use on the platform. They do not earn interest, and they are not a deposit, a bank account or an investment.
This is how refunds work, precisely:
| Situation | Outcome |
|---|---|
| Provider unreachable, timed out, or returned an unusable response | Refunded automatically, in full |
| The service is disabled or not configured | Never charged — the request is refused before any debit |
| A technical fault on our side | Refunded in full |
| The search ran and found no matching record | Not refunded — the search you paid for was performed |
| You entered the wrong number | Not refunded — check your input before submitting |
| You do not like the result | Not refunded — we report what the register holds |
Automatic refunds are credited to your wallet, are recorded in your transaction history, and are idempotent — a single failed request is refunded once and only once. If you believe a refund is due and has not appeared, contact support with the transaction reference.
We do not guarantee that any verification will return a match, that a returned record is accurate, complete or current, or that any service will be available without interruption. Data comes from third-party sources and reflects what those sources hold. RABSTEL is a conduit, not the record holder.
Verification results should inform your decisions, not be your only basis for them, particularly for high-value or high-risk decisions.
You must not use RABSTEL to:
We monitor for abuse. Accounts in breach are suspended without refund of any disputed transactions, and serious breaches are reported to the relevant authorities.
Where you submit another person's data you act as a data controller for it and are responsible for having a lawful basis, for using the result only for the stated purpose, and for keeping it secure. Our Privacy Policy sets this out in full.
Some services — modifications, clearances, enrolments and attestations — are processed manually by our team rather than returned instantly. For these:
API keys are issued to your account and are subject to these Terms and to the documented rate limits. Keys are secrets: never expose one in client-side code, a public repository or a mobile app. You are responsible for all usage and all charges incurred under your keys. We may revoke a key that is being abused or that we believe has been exposed.
We aim for continuous availability but do not guarantee it. We may perform maintenance, and we may add, change, suspend or withdraw services. Where a change is material we will give reasonable notice.
We may suspend or close an account that breaches these Terms, that we reasonably suspect of fraud or unlawful use, or where we are required to by law. You may close your account at any time by contacting support. Sections that by their nature should survive termination — liability, data protection, governing law — do so.
To the fullest extent permitted by Nigerian law, RABSTEL is not liable for indirect or consequential loss, for loss of profit, business or data, or for any decision you take on the basis of a verification result. Our total aggregate liability arising out of or in connection with these Terms is limited to the total fees you paid us in the three months before the event giving rise to the claim.
Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud.
You will indemnify RABSTEL against claims, losses and costs arising from your breach of these Terms, your unlawful use of the platform, or your processing of a third party's personal data without a lawful basis.
These Terms are governed by the laws of the Federal Republic of Nigeria, and the Nigerian courts have exclusive jurisdiction. We will try to resolve any dispute with you informally first — please contact support before taking any other step.
We may update these Terms. The “last updated” date reflects the current version, and continuing to use the platform after a change means you accept it.
Email: support@rabstel.com.ng
Phone: 07044448788
WhatsApp: message us